Better instructions when dropping off. The box says keys here but then says a different company and the paperwork in the box says not for Uhaul drop off. So I was confused if the keys went there. I did a drop off at night there was no personnel working, and it made me pick yes or no.
Tiffini h
Queen City Auto House
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in West Chester, OH 45069
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Maybe the attendant should tell customers that when the truck is returned that they are required to take a photo of the truck. Having to pay an extra $20 fee is corporate robbery. I will never rent from this company again.
David WWe dropped off after hours and had some difficulty getting the app to work to get pictures. We had to call into the main U-Haul number and they were able to walk us through getting everything taken care of.
John tAt this time I have no comments
DeAngelo BVery friendly and easy and convenient for my drop-off location.
Tim C