Not open Sundays, so no comment on personnel. Very useful location. Had several other U-Hauls sitting there; we got a place to park our trailer, but it looked like the last spot. WHY SURVEY REQUIRES PERSONNEL ANSWER WHEN THEY ARENT OPEN?? They were not either helpful nor not. BAD question. SO—no, they were not helpful and it’s your fault, not theirs. Shame on you for writing a binary option. NA. NA. NA makes more sense.
ROBERT T
Richman Automotive And Towing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in West Des Moines, IA 50265
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The truck outside and inside were not clean and the driver side wiper needed replacing. Other than these issues the gentlemen were friendly and courteous.
Bryan DWas told by local store, pic and pack, that I could use the app and pick the trailer up after hours. Just my luck your servers went done so I was unable to get logged on to the app or website. Drove 4 hrs next day and called in, got charged over $160 for a trailer that if local and national people would have known correctly that I could not use the app to pick up, I would have made other arrangements. Rep should have given me the trailer for $60 as was originally set on my reservation drop off was a piano in the butt and had to call in again to get approval. Rented a car healer from uhual 4 months ago, went super smooth. Not sure I will use uhual next time or not.
BRADLEY BWyatt was great to work with very helpful and knowledgeable.
MARK SIn and out in less than 10 Mins. Great service
DOUG H