Pick up was very slow. Took well over an hour. New attendent without a superviser. Had to call his supervisor a couple times. He was very personable.and professional but unfamiliar with procedure online. The U Haul.net systerm went down during the process. Honestly, I felt I knew more about the checkout process than the attendant. This was my third rental in two years.
KATHY D.
Attention To Detail
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wheeling, WV 26003
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Location was terrible. It was dark n no street lights. In bad location. Instructions to find truck was terrible. Lock on box for keys wouldn't open. Tried to call uhaul for help n couldn't reach anyone. Had to back truck up in a yard to even get truck out of space. Never again!!
Asheley P.I thought they were very nice and very helpful. I am 75 and was confused with all on line stuff. Otherwise it was a great experience.
Nancy S.It's easier to do reservation in store then online. Stuggled when it came time for getting the keys went a lot faster after getting help from a worker
Josue S.No need for improvement. He was very nice and efficient.
barbara R.