They did not know how to help with using the app
Jack V
Midway Party Store & Gas Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in White Cloud, MI 49349
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The people running the shop are very nice. However, the truck was very dirty, both in the back and also inside the truck. Somebody had spilled something and didn’t clean it up and there was construction debris, drywall, dust, maybe, in the back of the truck. It had to be swept out in order for us to put our furniture in there.
Christine DWe had an issue with the amount charged and initially customer service could not assist. The issue stemmed from mileage and refilling the gas tank. We reserved for after hours with online pick-up. uploaded a photo but we no longer had access and CS said they could not review or provide us information or a the picture we had taken. We had to file a dispute. They were expedient in a resolution - within 12 hours, which I found impressive. The online, after hours pick up was extremely convenient.
John HOur rental had a check service light on, the passenger low beam headlight was out and the steering wheel pulsated. When applying the brakes. Our rental location was changed a few days before pick up. Overall not a great experience.
Bruce AHorrible locationeto self check-out and check-in. There's very little cell reception and no wifi so uploading pictures take forever. Multiple times thebuploada times out and I had to start over. Also, if I opened the contacts on my phone to look for my alternate driver's phone number, the U-Haul website would glitch and make me start over. Overall check-in and check-out process took 3-4 times longer than it should have.
STEVE C