Fix the app, crashed everytime I was uploading my ID, forced to call and use a link through a browser not the app. This location also had no idea how to do an in store check out for a truck rental so it took 40 minutes to pick up my truck. It also took 30 minutes to drop off my truck because the app crashed AGAIN so I had to call you guys AGAIN, wasted an entire extra 2 ish hours just picking and dropping off my truck for my day of moving. Fix the app, all my issues stemmed from the app
Ian F
Midway Party Store & Gas Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in White Cloud, MI 49349
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Have a person at location to assist.
Ashley BThis app is a joke and the most frustrating part of this experience truck was fine
Stephanie LJoe was very helpful with getting me my rental we had issues in the beginning of trying to use the mobile pick up but she had figured it out for me and got me my rental but I did get my rental half an hour late and drop off the app would not let me check my vehicle back in Was had to call customer care customer care was great. It was able to help.
Andrew PThey did not know how to help with using the app
Jack V