Most of all, the operator of this location was rude. With him not present, I backed the trailer into a spot and he made a comment about me being unable to back it in. He was unable to unhook it, saying his hands had frostbite, and asked me to do so, which was fine but odd. He then refused to deliver a receipt, rudely exclaiming that I would receive it in my email. I was then over-charged. He also hounded me multiple times throughout the day asking if I would be returning the trailer so he could rent it out to somebody else. His office space smelled of smoke and had a loose, barking dog.
ALEXANDER M
Greenwood South
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Greenwood, IN 46143
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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TREASEA HExcellent customer service
RAFAEL RThis experience was far from great. The associate was very unfriendly and belittled my intelligence. After greeting him he asked me to cancel my original u-haul and movers and to book through him “that it would be cheaper” after denying his request he continued to treat me poorly. He sent me out to get the u-haul through mud ruining my shoes and I was in charge of gathering my own equipment and cloths. This was very unprofessional. Once getting in the truck it was in poor condition there was food that was open in the truck and the check engine light was on and the associate still sent me out in the truck. The third party moving company booked through the U-Haul site were great and I would recommend them but never this U-Haul location.
Rusty SThe back latch on the door had to be hammered down to be able to close the door. The key kept getting stuck in the ignition and would take 5 or more minutes to get out. The gear shift also would get stuck and not move when trying to put it in reverse or drive. It was difficult to drive overall because of all of the issues. Definitely needs a tune up.
Alyssa S