People at location offered zero help when I asked.Michael M.
Trailer Rental & Towing in Wilson, NC at Street Sounds
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Wilson, NC 27893
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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The agent didn't check the trailer with me. The lights did not work and one of the tires was flat. Also, I was confirmed by one representative that the 26' truck I requested was scheduled for pickup. Then 2 hours later another rep calls and tell me that I would have to drive 40+ miles out of my way to get the truck. Totally unacceptable. That's why I settled for the trailer since it was closer to my home.Marcus T.
Very friendly and respected person that did my contract. Walked outside and hooked everything and make sure it was safe for me to take it. Would go back there definitely next time I need another rental car trailer.FERNANDO M.
I reserved the vehicle with in the app butt my app was not working correctly but the U-Haul man called me on Sunday morning(pick up day) to check if i picked up the van yet and when i told him i was having trouble he walked me through the process successfully and i was on my way. I am so thankful to him for all of his help.Erica C.
Excellent customer service and professionalism. Really appreciate all the time they took to make things easy. KGKimberly G.
The owner is very professional, friendly and eager to help. I always have a pleasant experience at this location.Daniel J.
This location was unlike any other U-Haul location we have ever used. We were disappointed the location had permitted a customer the previous day to take all of the packing blankets, leaving us with none, when we had reserved a dozen! Highly unprofessional for a U-Haul location!!MARK B.
I don't know I had a very good experience at this locationFinch A.
The entire experience was absolutely abysmal. I will go out of my way to dissuade people I know from ever using uhaul. Your customer service is a total joke.Emily G.
Very convenient happy about the drop off locationDebra M.
Office was closedKelly R.
I got cheated! Pay $14.24 in cash for extra miles and $14.24 was taken out of my bank account by Uhaul too for same chargesCathy W.
I had a great experience!Donna T.
Nothing everything was great!Sam A.
The 99 cent a mile is way too high. Spent more money on mileage than the rental. It should be rental with a package mileage.michael B.
Could have had everything ready for pickup. This wasn't my first location and the didn't open until 10:00. Seems late to meShane E.
The keys were not located in the correct location for express pickup at 8am, the contact did not answer their phone that the app prompted me to call when the key could not be located, and then I was told to simply wait until the store opened 2 hours later. I requested a location that opened at 8am but I was changed to a 10am opening location. I was then charged twice for one transaction. The person who communicated through the app was not helpful at all and made it hard to maneuver through the process. The "Express" pick up took over an hour to end with a result of no vehicle to pick up. The business did not apologize for not leaving the key in the appropriate location and offered no assistance when the double charges were brought up. This was an awful experience.Tiara S.
Wonderful and thorough..in and out in 20minsRICHARD H.
I love the online self-checkin and out option. It's hassle free and you don't have to deal with employee issues. I'm going to use it exclusively from now on.William B.
I truly appreciate the assistant manager at the Southside Plaza U-Haul in Richmond Virginia she was very helpful and very nice she was a black young ladyAprlil W.
Was not notified about the insurance charging everyday of service, also was charged twice and still have not received money back was charged the day of picking up the truck then charged again 3 days after returningJOHNATHAN E.
Was told to return to this location and it was closed on Sunday.james B.
The place we rented from was excellent. However, we will NEVER and I mean NEVER EVER use uHaul again. The customer service literally SUCKS. And your color test is incorrect online. When I am told 3 times that I am "impaired" because I can't pass the color test that is unacceptable. I am a RN and spend my days saving lives. Pretty sure I can pass a color test. I am extremely dissatisfied and will never be using this company again. You might as well fire your customer service employees because their jobs are pointless. I can't say enough about how terrible my experience was.Phillip F.
Fast and friendlylillian W.
No one was there they were closed just dropped off keys in the boxBart A.