The website should not allow rentals from locations that do not carry certain vehicles. My initial rental was 2 miles closer to our destination, so having to go to the other location added 4-5 miles to our trip, costing us additional money.
MATTHEW L
Minnicks Auto Repair & Towing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Winchester, VA 22602
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I was charged for two days but only used the truck one day -no refund yet
Nicholas SLove this location. Great communication & service. I do wish it was open on Saturdays, but it's nice they get weekends off for their staff. The T-Mobile signal is weak in the area, which causes delay in self check-in, but overall definitely my favorite location.
Lorraine RVery challenging to identify the location due to lack of signage or visible U-Haul items. Called ahead to ensure all was in order due to RSVP online. Apparently they share space with a towing company. Was transferred to Joy, who was very polite, helpful, friendly, professional and efficient! Will use them for ALL my future hauling needs.
Lorraine RAsked for a manager to call from customer service. I paid full price for a unit. I was supposed to have it for 24 hours but was only given 4 hours to have it back. Couldn’t do what I needed. It was a waste of 60 dollars
Matthew R