Asked for a manager to call from customer service. I paid full price for a unit. I was supposed to have it for 24 hours but was only given 4 hours to have it back. Couldn’t do what I needed. It was a waste of 60 dollars
Matthew R
Minnicks Auto Repair & Towing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Winchester, VA 22602
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Didn’t have furniture dolly I reserved which made my work much harder. Was told fuel was 1/2 tank but in reality, it was on the line between 1/4 & 1/2. Back of truck had leaves and some kind of white dust all over that I had to clean out before putting my furniture in it.
BRIAN GThe young lady who helped me was so very nice. I would definitely rent from this company again
Kiersten JThe location was excellent. The APP you guys wrote and had us use was a piece of garbage. It wasted lots of our time and some of the location's time as well. Fire your IT people. Get some actual technologists. None of the extra equipment we ordered was in our truck: blankets, a dolly, and a furniture dolly. The APP told us to drive elsewhere once we started using it at the right location in the right way. A call to the CORP rep was a terrible experience.
Eli M