The guy who â€œhelpedâ€ me had no idea what he's doing, couldn't even help attach or detach the trailer. Before pictures were not accurate and he Didn't even check the trailer when we dropped it off.. and after dropping my rental off he's putting all the new rentals under my name and number when they are in fact not mine at all. Will never return to this location.Angela D.
Polk Appliances Plus LLC
(U-Haul Neighborhood Dealer)
Winter Haven, FL 33881
- Mon–Sat9 am–5 pm
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in Winter Haven, FL 33881
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- 3.5 Average Customer Rating
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Nothing everything was finejoe M.
The individual who helped us at the location (presumably the owner) went 'above and beyond' to help us. We had made the arrangements through u-haul's central booking, but u-haul failed to adequately arrange with the location. The good news is the on-site individual helped us get our equipment after store hours and saved me, my wife, and 6 children in our difficult moment. Moreover, he did not seem to mind the inconvinience. Overall, he helped us out tremendously and I would recommend this location to everyone.Leah R.
Nobody was there.. just drop offRicardo C.
Charged for Safe Tow without authorization.Kevin M.