A person managing the store was not there at the pick up time and arrived about 10 minutes later. The truck size that we had reserved was not there and I had to argue to get a larger truck at the same price to meet my timeline needs. I did the online check-in with check out with the employee, however ended up spending 30 minutes checking in . The building also stunk.
NICHOLAS M
Red Bug Mobil
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Winter Springs, FL 32708
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Customer Reviews
- 3.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkThe Uhaul app is trash. The guy at this location was very helpful.
Jason MThe location was closed, so I waited 30-40 minutes for the key. When I got the key, the truck had 46 miles left of range (effectively empty). Your fuel policy gave me a 6$ credit, and I need to return it with at least a 1/4 tank - that makes NO sense at all. I’m not rental with Uhaul again
SIMON CCharged for two days since clerk failed to complete return in a timely manner. Overcharged initially $50.
Thomas CMaybe not the best place ti drop off a 26 ft truck
amelia b