It took over 2 hours for us to get a code to get our key from your lockbox. It took over 90 minutes to be on hold on your 800 number before we got someone. Your chat system was ineffective. And your UHaul.com website kept shutting down to "Planned Maintenance" on a Saturday morning when most of your customers move! Horrible logistics and you couldn't pay us to use UHaul again.Justin K.
Trailer Rental & Towing in Wixom, MI at Storage King
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Wixom, MI 48393
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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No suggestions for improvement. However, I want to say that the services, helpfulness, location, and supply availability 5 stars!Thomasmichael S.
This was the quickest and most efficient check in with Uhaul i've ever had - and i've used you A LOT. Thank you Angela!MELISSAKATHRYN F.
There was a screw in one of the tires that was not noted until we got home with one of the tires being very low. Could be an over site and would still rent from there again. This was a second location as our original location we reserved a week or two prior could not longer meet our 10am request and the reservation had to be moved to this location.Alice M.
No suggestions for improvement, everything was great!Thomas S.
The staff at Storage King are awesome. Very nice to work with and they work hard to help you when you pick up your rental. Would highly recommend this location.KENNETH M.
There needs to be maintenance done to the truck ASAP. Those trucks should be driven and looked over after EVERY rental!Karen M.
Unit was pretty clean and dry. Helped me hook it up to my truck and verified all the lights worked. Highly recommend them to rent from.Robert F.
I forget the lady's name that waited on us but she was so sweet and the place really put you in the holiday spirit. Thanks uhaulBRENDA S.
It is just fine as it is.Anthony S.
Great serviceBRETT G.
Open earlier. Be on time, plan for traffic. Person was late getting there.Teresa W.
I originally requested a 10' truck with a dolly. I was contacted and informed that the 10' truck was not available, but I could use a 15' truck for the same cost. This was nice, however when my file was updated the dolly was removed and I had to scramble and find one from another source on a Sunday.Jason H.
They were aware of our time con straints on MSU's move in day..they called me and were able to give a different truck to a customrr so we could have a much appreciated extra hour before returning our truck! Awesome experience!Patrick G.
the truck was not well maintained and not comfortable to drive I think it should be checked and inspected by mechanical before available to public for rentomi J.
Make sure you tell the customer that they will need and alternate contact.Troy M.
Angela Pagoto helped me with the rental After hooking up the trailer all of the lights weren't working. We tried another trailer, same thing. She suggested that some fuses might be blown. After a trip to the auto parts store I changed the fuses but the lights still didn't work. If I had gotten the lights working Angela agreed to meet me the next day to get the trailer. She went over and above to try to help me. Thanks.James L.
Quick friendly service and the trailer was clean and well maintained. Will definitely recommendJacob K.
keep the staff the way they are nowshahram P.
The app return process was not smooth. I got through to the point of payment and could not get it to accept my payment. Ended up catching the attendant at the location before they took off and was able to get checked out that way. Would have been nice to be able to at least submit what I had, and for it to use the card already used when I picked up the u-haul. But overall was good experience.jon S.
Customer service was okay. I did have to hook up the trailer on my own which is fine because I know how to do that however there was no wheel on the trailer and the trailer was extremely heavy and I had to pick it up and put it on the hitch myself there for injuring myself in the process not really a fun experience little disappointed that no one was around to help although she did ask if I knew how to hook it up she did not ask if I needed help.Angela M.
I had a 15' brand new truck. Drove through a rain storm and the cab leaked at restraint attachment and down my shoulder. Not a great way to drive for 500 miles!!Don B.
Trailer towed great, loaded easy, very happy with rentalDonald Y.
The staff did an excellent job is attaching the trailer.Venugopal K.
I reserved this uhaul at a different facility, then it was changed with out my consent which ended up putting me far out of my way and adding miles that i wasnt prepared for. I would not recomend your online booking to anyonePatrick E.