My initial reservation was at Midgard in Conway, AR, for a 10’ truck at 9 AM. Even though there were 3 trucks in the lot, the assistant at Midgard told us that there were no trucks available and sent us to get a 15’ U-haul across town. He did not tell us that our reservation was moved to 1 PM, which we found out after a 10 minute drive in the rain. We needed the truck earlier than that, so I called U-haul and spoke to a person who moved my reservation to 10:45 AM and sent us to a pick up location in Wooster, AR, where we had very bad cell service and where the only pickup option was through. We were told multiple times to use the U-haul app, but when asked to take a photo, the app would not allow us to do so. The screen that popped up when we tried to take a picture was a black screen with an orange circle on it, and when I tapped on the screen, a loading icon appeared and would not go away. I called U-haul and was passed around from person to person over the phone for over an hour. Finally, I was able to obtain the codes to get the UHaul key by signing in through the UHaul website.
Brandon K
Patton Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wooster, AR 72181
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Used online services to check the equipment back in. Location was clean and easy to access.
Chris KThis location was excellent, and the attendant was very helpful in getting us on the road quickly. Uhaul messed up and overbooked the location we originally chose to pick up our rental truck, so Patton’s was the next option. It was about 15 minutes from where we planned to pick up the rental, but fortunately Patton’s was able to fulfill our order. We were in a time crunch since we had movers scheduled to meet us, so we really appreciated the help we received at Patton’s.
John RAgain your app failed miserably
Dawn DEasy drop off location and process. The whole experience was easy and fast. Would recommend and will certainly do again when needed.
Mark J