Nothing. But I would like to say Tre was very helpful and professional. He should be recognized for thatKURT JAMES J.
Trailer Rental & Towing in Ypsilanti, MI at U-Haul Moving & Storage of Ypsilanti
Ypsilanti, MI 48197
(Mi E Of Us 23)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
One-Way and In-Town Local Rentals in Ypsilanti, MI 48197
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
There was broken glass in the back of the trailer but the staff was very apologetic and addressed the matter promptlyBenjamin B.
Very disappointed in our experience and would never recommend!!!!!Brian D.
Excellent experience with the staff at Uhaul when I went for a pickup. Very friendly and everyone was wearing masks correctly.NIKKI ANASTASIA N.
Not specifically for this location but when I called originally to set up the rental, I thought I was calling the pick up location instead the call was transferred to 1800 Go U Haul . It would be helpful if customers were notified at the time of the call transfer. I would still recommend this location.LEQUEL CHARRIS M.
It was excellentGERMANIE DANYEL W.
Did not have the pickup truck I had reserved. Attendant had to re-enter much of the info I had already entered online. Location was badly understaffed.KEITH D.
The lcation and the people I dealt with were all great. My problem is with the way pricing is represented on the website. It is misleading. I did expect there to be ancillary and hidden fees, but not nearly that many.ROBERT DOYLE N.
Charged me for 2 gallons of gas when I took the truck back with the indicator for fuel the same as when I got it. pretty low.HUGH W R.
Customer service is bad.Diego A.
As always, Tre and his staff were very professional. On previous visits as well as yesterday, I have witnessed Tre's patience with customers - answering their questions from simple to complex. The Washtenaw location is my vendor of choice.JANICE RENA J.
Staff rude. Truck was clean and ready for me though.Ralishia H.
I locked my keys, wallet, and cellphone in truck and was told oh well we can call you a lock smith.SPENCER J.
Great customer service!ARIEL ALEXIS M.
Nothing, it was clean and everyone was friendlyTimothy S.
Communicate additional fees prior to arrival at the desk. I would have liked no surprises. I was expecting to pay $39 + $.99 per mile. My cost out the door was approximately $109.00 out the door.ROBERT MAURICE B.
Fewer computer issues slowing things down (maybe more staff training?). Quicker equipment returns (maybe need more staff?). Friendlier service (maybe need to pay staff more?).Kyle S.
Staff is friendly, efficient, helpful. Equipment was clean and in excellent working order.JOHN PRUITT M.
The truck I used your engine light was on and you could smell gas, that was the only problemBETTY LYNN R.
The bed of the van was covered in mud and the key got stuck in the ignitionAaron S.
Great place but need more people up front. If they could just be able to speed up there time. But it is understandable because there is only 1 person and 4 people in line.ERNEST JOSEPH B.
My reservation of a trailer was not ready, but they managed to change the equipment and make it work. Good job!PABLO M.
We have used this location twice in the past and found it to be a smooth operation. This time we were disappointed. We tried online checkin, but were unable to find our truck. So we went inside to ask where it was parked. The person behind the counter offered to do an inperson check-in so we did (no idea what difference it makes). The person helping my husband barely took his eyes off his phone during the process. We were then handed the keys (so I don't know how we could have completed the online checkin since the keys weren't in the truck) My husband was told the truck was in the front line of trucks in the back lot. He eventually found in blocked in by other trucks. The man checking in used trucks offered to move it for him and we were finally on our way.Todd M.
This u-haul location has dated equipment. Customer service was poor. I got an old van with a busted petrol cap and a suspension that I rented it for 3.5 hours and ended up paying $150. Did myself a favor and returned the van to U-haul. Then I went to home Depot and rented another truck for half the price, newer van with the same amount of time on the same day This is not the first time I had a bad experience with U-haul. Definitely the last time.RAYNO WILLIAM H.
The location was very busy. It seemed like it may have been understaffed - people were waiting for a while.Matthew V.