Aneesha is awesomeCLINTVIVIAN R.
Moving Truck Rental in Alexandria, VA at U-Haul Moving & Storage of Alexandria
One-Way and In-Town Local Rentals in Alexandria, VA 22306
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Nice and good service ðŸ‘MHAMMED L.
Nothing !!! Everyone and everything was perfect.JESSETYLER O.
Excelente serviceSOFIA M.
One of the cleanest and most organized Uhaul store that I've experienced in Northern VA area.Michael A.
Absolutely Nothing! I must say that I have NEVER had a more professional, thorough and efficient experience at Uhaul! Margaret was Amazing! I would recommend this location to anyone who needed the service!richard S.
I did not appreciate that I couldn't get a live pirate the locaon the phone when the website would not allow me to extend my time.LaChahn J.
Have people enter their alternate forms of identification in order to complete the reservation.Jacob S.
Customer service was really superbANSAH B.
At the end of the return, after completing all the forms, a message showed up in the screen saying the process was complete, and instructions on how to drop the keys and lock, I think. I didn't have a chance to read it befor it disappeared and there was no way to go back to that screen. I kind of just figured I could drop the Leo's and lock in the box but the lock wouldn't fit so I put it back where I found it; I don't know if that's what I was supposed to do... that programming could improveJulio G.
The agent at the location was exceptional. Professional and courteous.Nancy M.
Pickup and drop off were quick and customer service was friendly and helpful.Kathleen E.
Great service and truck was clean and ready to go. However I think the truck has transmission issues. It seemed like it took forever for the truck to shift out of first and second.JAMESNORMAN B.
clean vehicle that worked properly. Would recommend!John M.
nothing, I think that the process went very well!Shelly L.
Definitely my go to Uhaul dealer. Have had to rent/drop off trailers and rent a couple moving vans over the past year and a half, mainly for Covid moves of family members. Service has always been great.TERESAFERDELMAN W.
Waiting for my receipt. Other than that...I felt well servedGEORGEALAN V.
The staff at the Alexandria UHaul exemplify professionalism and a commitment to excellent customer service. I arrived and was processed through quickly and on my way with my rental vehicle. A truly great experience.Nicholas T.
This location did not give me a furniture dolly that I requested, bit charged me for it anyway even after I disputed the charge. Otherwise, it was a great customer experience.Enisa D.
Drop off issues: Had trouble with website during drop off so decided to do the â€œdrop offâ€ filing from back at home. Once home, The mobile site didn't allow me to continue without turning on location services. Then the website would not move forward-assuming because I was not near the drop off location. Tried website via PC and this also could not be done from home. Tried both mobile and via PC The following morning with no luck. I then tried calling in and the wait time was over an hour. Called Stafford location. They were very helpful, but explained they could not access the account. They called the Alexandria drop location and ran into the same one hour wait issue. Finally contacted u-haul via chat option and was told the local office would close out the ticket and send me a confirmation email once the rental was checked in. This was completed by local office about 12:30 pm. Suggest allowing customers to do the drop off â€œe-fileâ€ from any location. Note: home is back in Stafford, Near pick up location. Thx RussRUSSELLALAN W.
I'm a customer service senior manager and was beyond impress with the outstanding service provided by Representative Annesha Lewis. Annesha made things easy when picking up Truck and sealed the deal by continue to excell when returning Truck. It has been a long time since I had received great service and Annesha went above and beyond. Great job Annesha!JOSEPHMANUEL R.
Alia and Margaret were great!Thomas C.
The Van wasn't clean had dog hair all over the seats the smellwas terrible made my trip almost every unpleasantLISA W.
Recommend not using armor all on the floor mats.Charles B.
Very friendly and helpful customer service. The van was spotless!Lawrence M.