Was fast and safe rent a truck on this place, excellent costumer service.!!
LUIS G
JT Enterprises
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Alexandria, VA 22310
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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hard to find and hidden, unsafe stairs up to storefront
Robert FThe employee initially gave us the wrong dolly and sent us to the wrong truck.
DOUGLAS BThey gave me a broken truck that wouldn't start. And the owner knew the truck had issues because he said it had gone through 5 batteries in the last year. Yet he keeps the truck on the road instead of figuring out the problem. I was late with the truck and my movers were sitting around waiting.
Frank LThe truck I rented was dirty in the cab. It was sticky all over the floor and cup holders. The steering wheel, dashboard, and console were covered in a layer of dust and dirt. The cargo section of the box truck was full of dirt, leaves, and just general garbage. My cargo got dirty during transit because of it and the dirty mats I rented. I found myself in need of the windshield wipers because of snow in the middle of my trip. The truck was unsafe at that moment because the wipers were dry-rotted and smearing the snow across the windshield and not cleaning it off. I was also overcharged for another day rental and had to go back to the location to get it resolved. The only reason this place did not get a single star rating was because the location resolved the issue since they saw it was a mistake.
KEVIN E