This was the best customer service I ever had renting from U-Haul.
ALEMZEWDTILAHUN T
JT Enterprises
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Alexandria, VA 22310
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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How U-Haul Reviews WorkWithin miles of picking up the truck, a yellow warning light went on. I spent considerable time on the phone with uhaul representatives and roadside assistance. The recommendation was made to take the truck to another location to have diagnostics run to determine the nature of the problem. It was identified as an evaporative emission problem and I was told I could make my 1000 mile trip with this problem. I told the personnel of the problem when I dropped the truck off. This kind of hassle should not have to happen in renting such a vehicle and I hope the problem was fixed so the next person renting the vehicle did not have the stress and hassle of this.
DENNIS CNothing to add, my wife actually dropped the truck off and said it was pretty easy
TIMOTHY HExcellent service
H KWe did not interact with anyone as we dropped the vehicle off on a sunday. My only suggestions would be to have some signs along the road to indicate where to leave the vehicle.
Renato D