Awful location. Pretty much in a vacant lot. Only 1 guy was working.
MICHAEL S
JT Enterprises
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Alexandria, VA 22310
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Two movers they sent arrived late, came without any moving equipment, and gave off a strong odor suggestive of substance use. Their behavior was erratic and unprofessional—they aggressively tossed boxes onto the truck with no care, disregarded clear instructions, and made no effort to handle our belongings respectfully. Instead of working with us to correct the disarray they caused, they rushed us through the process and left after only 30 minutes. This was not just poor service—it was deeply unsettling. I’ve never had such an unacceptable experience with a moving service before.
CHRISTOPHER HDog hairs inside the cabin dog chain dirty clothes under the seat
ADEEL KThe Pick up area, in Alexandria, Va had a very nice polite staff that assisted with the equipment and was willing to accommodate my schedule; however, the pick up area itself looked dilapidated. The office itself was filled with clutter and had no marquis or displays. It looked more like a warehouse with product stacked everywhere. The pavement in the lot was cracked, broken and needs resurfacing, sweep up the broken glass and fix the fencing that is half down
NORMAN FYour video could explain the actual steps the app will walk you through and that customers should allow 15 to 20 minute to check in with the app, particularly if they have never rented a U-Haul vehicle before. I did not appreciate the app charging me a cleaning fee. Fortunately I turned the van in when the office was open and the cleark confirmed that the van was perfectly clean.
Amy S