Receipt said 70.47$ & got charged 159$
Bryan G
Simon Oil
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Alsip, IL 60803
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Customer Reviews
- 3.0 Average Customer Rating
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I was supposed to pick up a utility dolly along with my trailer but this location did not have one available. As a result I had to go to another U-haul location 20 minutes away to rent one at a higher cost. In addition, the person who rented me the u-haul trailer spoke very poor English and he was very hard to understand. After I left the location and when I got home I checked my receipt and noticed that I was charged for the utility dolly. This added unnecessary stress to the entire situation as I had to call U-Haul to get the situation corrected. When I attempted to call the gas station where I picked up the U-Haul no one picked up. However, even if the man picked up I would not have been able to communicate with him so that's why I called the U-Haul number. I would not recommend this location. This was not the location I was supposed to pick up the trailer but my preferred location did not have a trailer available. Why U-Haul would send me to an alternate location where there was no utility dolly for me to pick up does not make sense. .
DAVID FNothing. All seat
PRINCE PI was charge a fuel charge of $30 and 8 dollars for gas. I replaced the gas I used. I drove 9 miles and and put nearly two gallons of gas in. Absolutely unexplainable
OSEPH OThe interior of the trailer had dirt inside and two hours into my trip the tire blew out.
Jose R