i had a problem when i looked on my messages and noticed a truck would not be available at my original location for rent the day i was to leave. i then talked to a second location and had the paperwork transferred just to make sure there would be a truck available.
Toby S
High Quality Mobile
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Altadena, CA 91001
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- 3.5 Average Customer Rating
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How U-Haul Reviews WorkThis is just a garage that accepts returns, not a U haul location. Friendly guy who took good care of me. But there's a better location in Altadena that's a true Uhaul full service location.
William MI would recommend having a feature to review any changes on a screen larger than an iPhone. A change was made that I was not aware of nor was I informed of and because I was attempting to read all of the information on an iPhone, I missed the unauthorized change. I would also suggest training the employees to review any changes they make with the customer. If the change was done by mistake, I believe it happened because everything was being done on an iPhone.
Melissa ELack of signage and clarity of where to go and how to check out the rental. People were very nice and accommodating but all things done on a cell phone of it works.
Craig FNo issues. Everything went as planned. Thank you!Luis was very helpful
Karen K