When you change the pick up location, tell the customer. The people who were there were rude. The U-Haul was disgusting inside, there was a left over burnt cigarette inside the truck.
Elisa M
Deforest Travel Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in De forest, WI 53532
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The location was different than what I had selected. They did not have the equipment that I had selected (furniture pads, and furniture dollies). They sent me out with a bad tire that required roadside assistance for replacement within 15 minutes of pick up, it had a broken belt. The lights were not fully functional.
Charles BI rented a U-Haul in June for an August move, the night before, I was called and was told that the family that used the Uhaul before me decided to extend their reservation. The Uhaul company said that they could give me a Uhaul that would be 15 miles away (and I would have to pay the mileage to get back to my house). I am very disapointed.
Brian RMore signage of where to drop off U-Haul rentals would be helpful.
Nathan AConvenient location, I used the app so no contact with anyone. The app is also garbage, with full bars I experienced the spinning wheel constantly.
Craig K