I dropped the unit off at 2pm on the same day I rented it. They do not have an office, no staff was on hand, and there no clear directions on what to do or where to put the equipment. They processed my return at 6pm the next day which would have made me late for a 24hr rental.
Andrew I
Andover Truck Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Andover, NJ 07860
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I have to admit I was skeptical without having a person on the lot the day of pick-up but it seemed to go ok. I do think you can ask for license photo earlier so that it does not delay the process of pick-up and departure. Very pleased overall!
Emilie APad lock for rear door was too small and did not lock.
John VI booked much closer to my home and then it always get changed on me. This location was 27 min away really an annoyance for distance especially since I have each that extra distance on pick up and drop off. Also this truck was definitely not good, mechanically it sounds like it’s going to break down. The transmission is on its way out it Revs very very high and then shifts harshly and rough. And the door gets stuck I honestly deserve a credit back I was stuck using this all day and convenience was the last word I would describe it made the day a lot harder.
Christie HAfter getting through the phone registration it was a very efficient way to rent a truck! Wish it was always so smooth!
Trinidad S