The U-Haul rep was over an hour and a half late, then the truck he was going to give me was out of gas. I then had to stand around waiting for him to move several vehicles out of the way of a second truck. He did not provide the furniture dolly or the moving blankets that we had requested and paid for.
Tony O
Broadway Autocare
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ann Arbor, MI 48105
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Mileage on my bill almost doubled as I travelled.
MD MThe rental staff person was very courteous and helpful, and the process of picking up and returning the truck went smoothly. There are two reasons I gave 4 stars vs 5: 1) the rental person should have alerted me to click a link in a text to upload a photo before leaving the lot. I didn't see the text until I was loading the truck and it was expired; 2) It wasn't swept out. Otherwise it went well and it was a convenient location for us.
BETH CUnjustified additional charges.
YEONG-JIA TThe people working there are very friendly and helpful. However, the truck I rented was very muddy inside. This should definitely be improved.
Egor K