Truck was covered in snow and windshield frosty - counter staff couldn't initially even offer a scraper. 2nd employee later came to find out why I hadn't left with the truck - I was waiting for heater to defrost windshield, he found a scraper and cleared the windshield. This cost me approx. 40 minutes. At loading location I found that there was no dolly and no furniture protection blankets in the truck (fortunately I was able to make do with what I had). There was also a 2' x 2' sheet of glass left on the floor of the truck that I had to dispose of.
Bruce W
Broadway Autocare
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ann Arbor, MI 48105
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Amazing and and easy crew. They had me in & out nice and fast!
HAMZAH HI really liked how the keys were ready in the truck and it was heated up and ready to go. There was also no like and they got me in and out really quick! The people at this location were friendly, went above and beyond, and were amazing overall!
WISAM HGreat service Easy access Hassle free
Malak AVery helpfull. Needed a bigger truck and there was no problem in changing the reservation. I was in and out in 20 minutes. Great Service
PIERRE C