You all charged be $337 dollars for one day usage that ended up being 1.5 day because no one failed to mention that the vehicle auto locks when the ignition is on. The truck locked me out while I was pretriping. I waited for roadside for 3 hours to unlock truck and I had to pay an extra $200 because management did not cover it. There were no spare keys available at pick up location. I had a horrible experience and went outside my budget for nothing. Terrible service!
John H
Antioch Ace Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Antioch, TN 37013
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Customer Reviews
- 4.5 Average Customer Rating
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The employee at ACE was not knowledgeable about the process. I reserved a truck and appliance dolly. When I go to pick them up she tells me they don’t have any dolly’s. Now I have to go find one somewhere else. I ended up renting one from Home Depot. Imagine my surprise when I open the truck and there’s a dolly inside.
Kimberley GThere were no dollies available. There should be more dollies on hand for rental. We visited three locations none had a dolly that we could rent.
Gretchen JI didn’t know that I had received the pre-drive-off email until hours later.
KENNETH JPut straps on the inside of the trucks
Toran F