The rental car was buried, we did not have the dolly or moving device we ordered, person could not find the keys, was in knowledgeable and marked we had a full tank of gas when we didn’t. i would give them an f and would suggest they not offer the service.
Sonya T
Wilke Marathon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Arlington Heights, IL 60005
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Better communication from the attendant. I was told to drop the vehicle off at a service center by the attendant resulting in a wrong drop off charge for me which could have been avoided if I wasn't given the wrong information.
Patryk HThere was some garbage and food wrappers left over from a previous user. Other than that it was clean and well maintained.
Brad WI was charged for two days and will be disputing the charge with my credit card company. The business I rented the truck from was unwilling to help and blamed U-Haul.
Gary WThe Mobile checkout didn't work. Fortunately, there was someone at the station to get me my rental. I rented a van, and it was filthy inside. Dirt everywhere, splashes of dried on beverages on all the cup holders, cargo area had mud all over the floor. I had to lay a drop cloth down in order to keep my stuff clean.
KURT L