I didn’t appreciate having to drive 2 hours round trip to pick up the truck and then to be told I’m just out the gas money for the person who had to drive me all the way there and for the truck that was supposed to be in the town where I live. It’s not right that I have to pay for gas to drive an hour to the town it was supposed to already be at. Very frustrating
Angela W
BG Diesel And AG LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Armstrong, IA 50514
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Customer Reviews
- 4.0 Average Customer Rating
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My rental was a day after the blizzard and I had to clean the snow off the truck myself. That's not what I expected but I had to get on the road so I cleaned off the snow from the windows for safety reasons.
ELVIN WInform them of lights and check straps for tie down and actually tell the customer the exact amount not low ball it and then it be more. Have hitch pins and receivers on hand for customers. They guy let me drive away with it hooked up to 1/7/8 ball when I clearly asked if it takes a 2/15/16 he said 2. Didn't even check
TRINITY TThere was no one there. It was Sunday.
Jeff SNo one was at the location, I checked it back in with the app.
Mark N