I DROPPED OF THE TRUCK THE NIGHT BEFORE. I BROUGHT THE KEYS TO THE STORE AT 09:00AM, THEY WERE NOT OPEN HOURS ON THE WINDOW OPEN AT 09:00AM. WHEN THE PERSON WHO OPENED WOULD NOT GIVE ME A RECEIPT AND WAS VERY RUDE. HE TO ME HE WAS NOT AN EMPLOYEE OF U-HAUL AN REFUSED TO CHECK ME IN. I ASKED AGAIN FOR A DROP OFF RECEIPT AND HE REFUSED TO GIVE ME ONE AND ONCE AGAIN HE SAID HE WAS NOT AN EMPLOYEE OF U-HAUL. YET HE WAITED ON OTHER PEOPLE AND REFUSED TO CHECK ME IN. I WILL NEVER USE U-HAUL AGAIN AND I WILL TELL EVERYONE I KNOW NEVER TO USE U-HAUL. WORST EXPERIENCE I HAVE EVER HAD WITH U-HAUL.
roland T.
Advantage Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Arvada, CO 80007
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Everything was perfect - from pick-up to the return. The young lady who handled me was outstanding!
JERRY W.I rent trucks from you 2-3 times a month. Usually I am very happy. On this occasion the truck had 1/4 tank of gas. At leaving it said 62 miles to empty. This was inconvenient as I couldn't even make it to my destination without stopping for gas. Upon returning the truck to you the Gauge said 61 Miles to empty. You charged me for 4 gallons of gas. 30 bucks. For 1 mile discrepency???? I ordered 6 moving blankets. I used 2 and the others were never touched. They were still in the bag. Looks like you charged me for a moving blanket. The 2 I used were in the truck. Please e mail back a resolution as this type of business makes me hesitant to use uhaul when there are many other options around.
Daniel K.Great service and very nice staff
Ahmad M.I dropped off after hours but the instructions were very easy to follow and the site looked well maintained.
Michelle H.