My issue is with Uhaul, not the location. I reserved and paid for a 15 foot truck, but received a 12 foot truck instead. I was not warned or given the opportunity to reschedule my move. That 20% drop in space meant that my carefully measured load did not fit. This requires a second trip to carry just two mattresses and a box spring. This resulted in more time, more gas and an additional $200+ in mileage. I'm sure you have some legal disclaimer in your terms that allow ws you to do this. Certainly does NOT make it right.
SCOTT T
AAA Storage World
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Asheville, NC 28806
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How U-Haul Reviews WorkWe dropped off after hours so there was no personnel but the process was pretty easy and we didn’t have any problems
Alicia ZGreat experience! Thank you.
Conor GI just didn't appreciate being charged for extra miles that were driven because of an emergency
Glenn DNothing. Service was perfect.
Larry G