I felt like I was going to die picking up this UHaul multiple times. It was at a very unclean gas station where people who very clearly do drugs hang out. I literally saw a lady lite up a cigarette while pumping gas while I was waiting in line. When I arrived the man working who did not speak english told me there was no UHaul and to come back 5 hours later. I was finally assisted by a lady who had to call someone to verify my Uhaul rental, which took about 45 minutes to do. Once I got my UHaul the whole thing smelt like smoke, it had not been cleaned out, the steering wheel was sticky with left over food. I will not be renting a UHaul from this location ever again. I would rather drive an extra 45 minutes to ensure my safety and that I'll get a clean/ready UHaul.
Elizabeth M
Mini Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Athens, AL 35611
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Reservation was not updated in system and wanted to charge me two days instead of one. One of the brake lights wasn't working on the trailer.
KRISTIN MEverything was good here. I unhooked and used the app return prices.
GRIGORY BThe right rear tire was loosing air. It must have a nail that caused it to have a slow leak. The right break light and blinker was not working. I told the attendant when I brought back the U-haul.
carl mYou over charged me when I returned the uhual it was 66.82 then I look at my account and it said you took 88 dollars and some change, I will never recommend U-Haul and I will never use U-Haul again because yall are some crooks
ollie p