VERY RUDE NOT KNOWLEDGEABLE WORST CUSTOMER SERVICE EVER!!!Ieshia M.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Atlanta, GA 30311
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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Due to the inconvenience, I'm requesting a full refund. I received a phone call from the location stating that there was no after-hours pickup available when I successfully confirmed an online reservation through U-Haul's website. I was sent an email stating that the reservation was canceled, which I didn't authorize. I visit the pickup location as soon as they open, only to discover that the vehicle I selected isn't ready and hasn't been checked in by the previous customer. All of these issues totaled to a huge inconvenience and set me back on the arrangements I had already scheduled.Karl B.
Rented truck that I was unaware had a hole at the top, therefore my belongings were damaged by rusted rainwater. I contacted the location and informed the manager of this issue to which she replied there was nothing she could do about it. Will be filing a claim for damaged property at the fault of the manager and location.Janaye M.
No commentTravis B.
Good customer serviceNakia M.