Jamal was great. HOWEVER I was told when I arrived that they didn't have the hand truck, furniture dolly or furniture blankets I reserved because this location is mainly for storage. Why wasn't I informed of this possibility? I would've called to check. So I spent hours on the phone & driving around trying to find the needed equipment & was told none of them had it between where I picked up the truck nor near where I was going (30 miles away). I finally found a hand truck at a location near where I was going that someone had just turned in & had to purchase a furniture dolly from Walmart, but by then, what I needed the truck & equipment for WAS CLOSED. Then when I called UHAUL I was told UHAUL DOESN’T GUARANTEE the equipment you reserve, it's 1st come 1st served, so WHY ALLOW ME TO MAKE A RESERVATION & at the very least why not inform.the customer? I spent $200 on the truck, buying equipment & gas for nothing. What's worse is that I had to do it all over again, plus take a day off work 3 days later.
RENEE L
Space Shop Self Storage 14th Street
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Atlanta, GA 30318
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I was moving a refrigerator and I had reserved an appliance dolly. When I arrived, I was told that they did not have any appliance dollies available. That’s a big problem when you were trying to move a 300 pound refrigerator! I had to spend an extra 30 bucks and lots of driving around to go to Home Depot to get an appliance dolly, which was very time-consuming and added more cost. U-Haul needs to have appliance dollies available if you reserve one on their site!
THEODORE MRented a Uhaul truck and Xavier and the whole team was very friendly and helpful in getting me setup and out the door. 10/10 experience
Tony LThe man at the counter was excellent and helpful. I’m sorry I didn’t get his name.
Anita HThe location was clean and in a nice area. The staff was great. Was greeted when I came in and got me in and out. I was there no longer than 5 minutes. That is how fast and seamless check in and out was. I will return to this location.
JENNIFER R