Better customer Service, very rude. To Uhaul people , didn’t do walk through on truck. Truck was dirty inside Blacks was all over the truck not in bag. And was charge a damage fee for no damage. And I purchased Insurance!!
SHUNDRECUS W
Space Shop Self Storage 14th Street
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Atlanta, GA 30318
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Customer Reviews
- 4.0 Average Customer Rating
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I entered the location to pick up my truck and the customer service person was on the phone repeating herself to another customer for 5-6 minutes as I stood there waiting to be acknowledged with a "Hello" or "I will be right with you". But that did not happen. Then after I was helped the TPMS light was on in the truck and the truck was dirty. I reported the tpms light and the lot attendant and he said it would be ok by just taking a 2 second glance at the wheel of the truck. This was not taking my concern seriously. FYI... The truck was dirty with rice in the driver side and passenger seats. Also, on the floor of the truck. The back of the truck has flattened used boxes and a dirty used blanket in it.
ESTHER Wvery nice customer service Tisha very nice and courteous and efficient. the pick up and drop off was very easy. location is great right in the heart of midtown.
Rand INot in the best of location. But overall good
Aquinas BThe gentleman in front of me in line said his truck was given to him with a dirty cab including a half-eaten sandwich, dirt, water and other food spread throughout and they gave him a different truck. Turns out that was my truck because the one I got was the one with food in it. I was in a hurry otherwise I would have asked to switch it out.
EVAN Q