Everything was Great!CHRISTOPHER D.
Andersons Shoes & Boots LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Attalla, AL 35954
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Using the app is horrible.Adam H.
We had a reservation, but chose to use the counter to ensure we had the correct other items (appliance truck, blankets) We arrived early explaining we had the reservation. Tammy Anderson started the process over as if we did not have a reservation and the price for the truck was $123 (rounded) versus $106 (rounded) as per the reservation. When I asked Mrs. Anderson to explain the higher price, she flipped out saying. "Oh my Goodness! I just sell boots and I am retiring in January so you will have to to talk to the District Manager. These Jokers don't know it but I am retiring and am not dealing with this." She dials someone and tells them that I am "barking" at her about the price and other misleading statements that did not represent what I said or was asking. I asked if I could talk to the gentleman and was allowed. He said there was no way I had a reservation for $106 and that the price was what it was. Getting nowhere I resigned to just paying. After the call Mrs. Anderson said the District Manager said I never had a reservation and was using a screenshot to try to get a cheap rate. Mrs. Anderson also changed my drop-off location to a place 20 miles out of my way telling me the one I wanted does not exist. Thankfully I was later able to resolve the drop-off issue later to my convenient option that does indeed exist. I was told then that my reservation was in the system and everything I said was supported in the history. I should have gotten the $106 and they suggested filing an objection. Being accused of trying to conduct fraud is simply not acceptable. Both Mrs Anderson and the District Manager owe me an apology for their unfounded accusations and unprofessional behavior.Rodney G.
Everything was perfect. 100% satisfied!Lori D.
Friendly and nice peoplesKesha C.