Linda provided excellent customer service including walking me through the new drop-off-by-Internet procedure. Great staff, great location!Bob L.
Moving Truck Rental in Auburndale, FL at Barton Commercial Park LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Auburndale, FL 33823
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Terrible experience. I was charged the incorrect amount and the location was unable to resolve despite several calls to Uhaul. I spent 2 hours trying to return the truck. As of now, I still have a completely incorrect $459 pending as a hold in my account and no assurance it will go away on top of paying the correct amount owed (due to extra mileage). Completely unacceptable. I missed time from work for something that should've taken 15 minutes.Kayleigh D.
Everything was great!Summer M.
Superb customer service. Very nice and easy drop off.Terri W.
It was great! Thank you!Nicole S.
Everything went smoothlyCraig H.
Very nice and easy process.Laura U.
Very professionally handled in getting the reservation scheduled. Women in the office were accommodating and friendly.Kimberly B.
Make sure the truck actually works next time you rent it to somebody.James G.
Feels like it was expected that I FILL the gas tank beyond when I picked it up. But..... WISH I had been advised when renting to choose a smaller truck.Barbara H.
This is my 2nd Bad experience with youhaul never again you jeopardize safety of me and my family to times now I no longer have any need for your company for your service I will search out for a new providerWayne L.
Joy was so helpful and friendly. Thank you for the wonderful customer service.Giovanna A.
Pass. rear fender was damaged but did not interfere with operation at allKen P.
You need to have people be more accountable for the reservations and don't have so many loopholes switchings and putting people in different area. When you transfer someone for another department make sure that that is the Department of your transfer it in not like happened to my cell that every time that we transfer it was a different stay or different areaRafael J.
Overall I was very impressed with the service I received from the time I walked through the door, the entire staff was very polite, courteous , and professional very helpful the same can be said when I returned the van the next day thank you again very impressedNathaniel L.
everything went smooth the person was very helpfulMonika L.
Great placeJim K.
They lied about me not filling up the gas tank, they did not have the dolly I'd reserved in the truck and no one was available when I returned it so that I could see what they were putting down as the results of my rental. A $75 rental ended up costing me $186.51!!! OUTRAGEOUSValerie D.
1. Website did not work, links not working, wouldn't allow editing. Sign-in and express check in didn't work. 2. Price: I was charge a lot more than quoted price. Weekend milege was higher than what I was quoted. I had to go with larger vehicle since one I wanted wasn't available. Then I received 2 different contract via email at different prices. Emails didn't show up until 12 hours after purchase. The whole experience was unexceptable and painful.Kelly L.
Great location. And Great staff. Was very happy with the staff and everything.John S.
The U-Haul representative was very pleasant and knowledgeable! She was helpful, and upfront with our transaction! U-Haul needs more representatives like her! She made the end of my move feel comfortable. I just wish it would have been her at the beginning of my rental!OLIVER W.
The customer service is the best by far. Only location I will useAnita O.
We dropped off the truck with no issues. The paperwork was processed quickly.REBEKAH B.
the ecperiece was great. i was accomidated with my every needJohanna D.
WE WAS DOUBLE CHARGED FOR THE UHAUL TRUCK AND TRAILER WHICH OVERDREW OUR ACCOUNT AND ON SUNDAY WHEN WE NEEDED TO GET MORE CASH OUT TO PUT GAS IN THE TRUCK AND MY CAR WE HAD NO ASSES TO FUNDS. I WILL NEVER USE UHAUL AGAIN AND WILL TELL EVERYONE I KNOW AND MEET ABOUT WHAT HAPPENED!!!!!!!!!!!SHAN M.