The clerk at this location put in the wrong gas report in the system when we picked up the truck, resulting in me being charged extra for gas even though I filled the truck back to where it was at the time of pick up. Another issue I had was that the reservation sent to my email from U-Haul was for the Wrightsboro location, once I got there they told me that I had to go to the Wheeler Rd location to get a 10-ft even though they had three 10-footers sitting outside the Wrightsboro location.
Mamie A
Hop N Go
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Augusta, GA 30909
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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I have no problem with the store the clerk or equivalent. My issue is I rented a truck and car hauler. The truck was at a different location than the trailer. No I don't need an explanation it was a hassle to drive to different locations when the location with the truck had several trailers at that location. Poor communication and look way longer than it should have.
DANIEL HVenders need to make sure Equipment is in top notch before it is rented out to someone that may have issues. My tire had wire showing a light that worked when it wanted to.
JESSIE MTire pressure alert was on, and station had no functioning air system. I drove to another location and found the rear tires 10 PSI below recommendation. But after airing them up the alert system would not go off. Drove without a problem. Otherwise fine.
ANNE NStay away from this location not only did they not know anything about uhauls and how to return them but they charged me 105$ for a qrt tank of gas when U-Haul told me they were waiving the gas because the hurricane had all the fuel stations closed and I drove around for 3 hours trying to find an open location to drop off at. The store knew this and charged me anyways idk where 17 gallons cost 105$ but not here in Ga.
GERALD J