Nothing against the pickup location but against Uhaul. I had to rent online finish the rental and 20 to 30 minutes later get a text saying my location has been changed for pickup 2:45 miles away. I called the 800 number and was told that location only had one way rentals and it didn't matter where I dropped it off I could drop it off in the same time I rented it from but not at the same location they're only 3 miles apart what difference does it make. Picked up my U-Haul on Saturday morning and the charges were $70 more than what I was quoted took a while but I got it changed up back to what it should have been. Once again nothing against where I picked it up those people bent over backwards to help me it was corporate U-Haul that messed up and that would be the last time I went from u-haul.
Gordon G
Everest Apollo Gas LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Austin, MN 55912
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I ordered a hand cart and none was supplied. A different uhaul location wouldn't rent me one because I didn't pick up the truck at his location. Walmart.
James LI had to drive 45 miles to pick up the truck. Was not compensated for the extra gas I had to spend to bring it to my house. I was told it was at 3/4 full but it was really 1/8 less than that. I didn’t realize until I was on the highway.
Andrew BCommunicate with them. If a truck isn’t available where they think it’s going to be. Call and tell them before they arrived at the location. (This is for cottonwood drive location in Winona. Not austin.)
Triton MAlways friendly and helpful. THIS is where you want to rent a U-Haul!
Paula Z