After a bit of confusion with my son as a second driver, we were able to make good use of the truck for the day. We had to return it by 8:30a the next morning and the plan was to head out the door by 8a for the 5-minute drive back to Parkviewe. At 7:44a, as we were preparing to leave, I got a phone call from a cranky guy at Parkviewe wanting to know where the truck was. I said that I was told to have it back by 8:30a, which is also the opening time shown on their website. He said "well I've been here since 6:30" as though I was supposed to already know that, and he pointed out that we could have used the key drop. Stupid me! I guess there's good reason why girls shouldn't be renting trucks. If it weren't for cranky guy, I would have given this place 5 stars.
Mary P
Parkviewe Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Avon, OH 44011
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Customer Reviews
- 4.5 Average Customer Rating
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I don’t wear U-Haul‘s that often but this was the smoothest easiest transaction. I’ve had. I really don’t think there’s anything you guys need to improve. Thanks again. I will use you again if needed.
JAKE WPut some U-haul signs up, I had a hard time finding a location. Searched 2 hrs the evening before trying to find an open location.
Carey BFriendly service and efficient.
LEOZINO AClean the truck before renting the floor of the cab was covered in dried mud. Also, the truck was parked in a way that it was very close to another U-Haul and difficult to move out of the parking spot.
Michael L