Super easy to book with app, pickup and drop off. Kept the truck for 24 hours, and after overestimating how many miles we would need, they charged us for only what we used. Fair price, easy to find location, would use again.David O.
Moving Truck Rental in Avondale, PA at Basher & Son
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Avondale, PA 19311
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Have pads available that were paid for in advanceCurt G.
It has been a long time since I rented a Uhaul. I was really impressed with the truck. The service here was friendly and efficient.Katee B.
I had an after hours pick-up. The difficulty was in thr process. The check in process stated to go to the 3rd box and turn the dial spelling "BOAT". The only box visible was located next to the door, but the locks had 5 digits on the lock and one was rubbed off. No matter how I tried the lock I could not get it open. I called the 800# speaking to a representative who spoke to the site manager. It finally came to light that the lock being referenced was on the back of the truck not one of the 3 boxes next to the door. Once that was clarified, the lock on the truck opened easily. While the after hours process was extremely helpful, it does need to be evaluated to see if some of the processes need to be clarified.Timothy S.
Staff was friendly and very helpful.Shawn M.
Mobile app is confusing.MICHAEL S.
Great Job! Experts in their field !Keith H.
The offer I signed up for was not the offer I was billed for which caused me to have to dispute the charge through my credit card company.Thomas D.
Very friendly and helpful.CHRISTOPHER M.
Arrived early for my reservation and because of unusual asks by the company during online check-in, I was not able to depart until nearly an hour after my scheduled reservation. When I returned the vehicle slightly late, they then tried to charge me for an entire extra day and have not responded to inquiries as to why.RYAN M.
Came back and it was pitch black... My car was sitting there in the dark with no lights, no one around, no fence, and my car in plain view from the street. Also doesn't help that the parking lot is completely messed up. It's extremely bumpy and there's mostly loose gravel and rocks.Seneca T.
We were pleasantly surprised with our rental. The staff was very friendly and helpful and the equipment was in tip top shape. Thank you! We will be back.RICHARD S.
The location was very convenient to me, but the lot really needs to be paved or re-surfaced. The mobile app is very nice, although I don't see why more of the pre-pickup steps like DL pictures couldn't be done before showing up. The pictures I was asked to agree to were old and did not include several long scratches along the sides or the fact that the rear bumper was tilted upward on the right due to some incident. I had to dispute three of the four pictures. The resolution of the pictures could also have been better to verify minor issues. The van was in decent condition, except that the steering was very loose and there was a ton of road noise on the passenger side. That said, it ran well and got the job done. Overall, I will continue to use U-Haul when needed.Darrell P.
I'm not disappointed with the location I'm disappointed with U-Haul for forcing me to get a different vehicle when one was obviously available that day. I wanted the 10-ft truck and every time I ordered it would force me to get the 9-ft van. From the time I picked up the van until I dropped it back off there was a 10-ft truck parked in the lot. The 9-ft van did not fit everything I needed and caused issues for my move.Jeff G.
Excellent experience, thank youbrian B.
Nothing, perfect site plenty of room!Lawrence C.
Our original reservation was at a place close to our location. When we arrived at the pick up time (our reservation was made over a week prior) the location did not have a truck for us. After three of us called in and waited on hold for over 20 minutes, one of the nice gentleman at the local place got through to Uhaul customer service. They had only one truck available 50 miles away. We had no choice but to drive 2 1/2 hours RT to get it since we had movers scheduled and a long distance move ahead of us. Uhaul did credit our account for the inconvenience, which was appreciated.Felicia D.
We were not provided any equipment for the rental besides the truck. There was nobody around when we arrived and had to wait for someone to show up. There were no answers to phone calls.Philip D.
The whole experience was horrible. I rented a 26 foot truck at a different location. Your online system let me making me think there was availability. Then the reservation was changed and there was a text about the reservation but not that the reservation had changed. THIS IS NOT ACCEPTABLE!!!! If there is a reservation change there should be a phone call or at the very least the text message should state the reservation changed with some details. Then they didn't have the dolly I reserved either! This was the worst experience I ever had moving and all my things did not fit it the UHAUL. I don't know this had anything to do with the location. YOUR RESERVATION PROCESS IS THE WORST!!! MADE MY MOVE STRESSFUL AND WAY MORE WORK!Kristie Z.
I discovered the vehicle, a GMC Savana with 5639 miles at pickup, left oil stains in the driveway of my home. It took 3 hours of my day to scrub it down. Otherwise the rental experience was fine.RAOUL F.
There was a slight screw up in the reservation. My order was for a 5x8 trailer. When I signed in I didn't notice that it was replaced by a 4x8. When I checked in to pick up the trailer, there was 2 reservations in the system one for a 4x8 another 5x8. The guy at Basher tried to find a 5x8 but nothing available. Worked out as I had enough room (a little tight) for all my son's stuff.John R.
This went very well. The 10' truck worked well and was the perfect size for us. Maybe a light that comes on or a chime when the office door opens would help. Or a bell to push at the desk, since it took a while both times for someone to notice I was there. Yelling doesn't work. It's noisy in the garage.Constance E.
There was no room to park the truck without blocking another vehicle. Reserving some spots would be helpful.Nicholas V.
The truck had a really bad smell, they forgot the dolly and then charged me for pads i didn't have.Jeanine F.