I reserved the truck online, got there she did not have that truck put me into another one told me to go out and find it. I did, the mileage was wrong the gas was wrong, I was there almost an hour after booking online.
Melissa L
Always Super Save
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Azle, TX 76020
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Was a tobacco shop so if allergic to the smell, not a good place. Also, printer did not work so it took a while to get checked in. This was not our original pickup, U-Haul changed due to availability. Please also note, I was charged for 15 extra miles, but it was U-Haul that changed, not me so I would like consideration for a refund.
Gary GU-Haul had to be jumped off when picked up, plus 2 more times on the same day causing delays. It was also not ready for pickup. The store owner was nice but it was a nightmare experience from start to finish.
Keith SIf someone comes into the store wanting something they shouldn't be directed to go online and make reservation when they right there in person. Was also told I can set up to drop off at different location which was untrue. Charged me 140 for something they caused. Absolutely the most shitty shady company I've ever dealt with. Everyone should be fired and close this shit hole down. Do not use uhaul if your able to.
David FEverything was great. Trailer was a great shape.
Diana M