I booked a truck and then the day before they changed to a new pick-up location. The new location was further than the original. Also, my original reservation was for 6pm. However, the new location for pick-up was only open 9am-12pm. This was aggravating and such a hassle to move everything around to earlier in the day.. The people at this location were great. Upset at Uhaul.
Caroline A
Simple Storage Of Georgia
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ball Ground, GA 30107
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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This was not my selected location. It was changed without my direct consent. Everything was fine and I dropped it off after hours, but it was inconvenient.
Brian BOur location was changed as well as our truck size, drop off location and mileage allowance causing us to go over and to incur extra expense. We were also not given the agreed upon $40 discount to drop off in a different city from our destination. Still waiting to see if we get refunded.
JAMES LThe entire process was smooth and easy. Thanks for keeping us moving in the right direction!
Johnny GThe tires were out of balance so it made my whole car shake for 800 miles.
THOMAS C