Horrible experience first they send me to a new location then they don’t have a dolly like I needed then they said I stole the dolly when I brought it back and took money from me
Joy T
Heritage Inn And Suites
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Baton Rouge, LA 70809
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Customer Reviews
- 3.0 Average Customer Rating
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I might as well have checked in and dropped off online.
Todd PThis location was very run down and felt dangerous. The furniture pads were not in the truck as promised, even though I was charged for them.
James SThe UHaul basically stands outside an old hotel that looks like it is being renovated. Luckily the person renting the truck to us was there, because he told us the keyboard was inside the back of the truck and it was not. We were able to call the guy and he eventually went inside the hotel and got the key for us. When we returned the truck no one was there and the hotel was locked up. I had also ordered 2 dollies and furniture pads but none were supplied with the U-Haul. If I did not arrange move in help, who brought their own dollies, we would have had a huge problem. My couches now have black marks on them because we did not receive the furniture pads we ordered. The location was very convenient (Just off the I-10). This is the only reason I am not giving the lowest rating for this location .
Nadine KPlace was very creepy and dirty. Felt sketchy.
David S