Excellent customer service. Wii be back to U-Haul
FREDA J
Plank Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Baton Rouge, LA 70811
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Nothing, everything was very satisfying.
MISTER DWe arrived at this location at 9am for our appointment which was changed from 8 am by the location. The store was not open we waited around 9:30 and called customer service to see if someone will be coming soon to open for our appointment. The owner gets there at 10am with a story that he was in an accident. We ignored his lateness and pressed on. Upon bringing the truck back. He tries to charge me extra when asked what was my extra charges were. He said I was late picking up the unit and bringing it back. I was taken back because I had to call the cs line to see if he was coming to open his store. I reserved the truck for 8 hours and brought it back at exactly that time. I had no problem paying for extra such as gas. But I’m not going to be scammed out my money for his horrible service. I’ll never use this location ever again.
DeShawn JVery rude un helpful
WIIE HEverything was good
Kashanda A