I had a pretty disappointing experience at this location. From the start the employee at the counter was unfriendly and didn’t even bother with a greeting. The posted hours are also wrong — both on Google and the U-Haul app it says they close at 6, but I was told 5 instead. When I mentioned it, the response was just a shrug, like it didn’t matter. Dropping off the keys wasn’t any better, I was just waved off and told to leave them on the table. Moving is stressful enough without having to deal with rude service. Definitely not the customer experience I expected. Please train your employees to do better.
FATIMA A
UDrive Rent A Car Corp
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bayonne, NJ 07002
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I didn’t like how they assumed cause i was Young man. I was going to mess up the truck.
Matthew PAlways on top of your needs and requests.
JAMES FGreat help really appreciate the patience and the hospitality
HYANCA RGreat service
MIGUEL A