Moving Truck Rental in Baytown, TX at Baytown Self Storage Center
(U-Haul Neighborhood Dealer)

310 reviews

4500 Decker Dr Ste B   Baytown, TX 77520

(832) 514-6567

Location Hours

  • Mon-Fri: 8:30 am - 5:30 pm
  • Sat: 9 am - 4 pm
  • Sun: 10 am - 4 pm

Services at this Location:

Contact Us

(832) 514-6567

4500 Decker Dr Ste B
Baytown, TX 77520

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 5:30 pm
  • Sat: 9 am - 4 pm
  • Sun: 10 am - 4 pm
  • 24 hour customer return
Truck Rentals

One-Way and In-Town Local Rentals in Baytown, TX 77520

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

310 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Jennifer the desk agent was very friendly and knowledgeable.

Angela L. 
Rating:
4.0

U-haul corporate needs to ensure that their systems work on saturdays.

NELSON P M. 
Rating:
5.0

Lewis was great and the other gentleman that checked us in. We use no one, but Uhaul when we need equipment. They were fair and went above and beyond. Will definitely recommend and use again.

PERRY M. 
Rating:
4.0

Customer service was very good. Truck was not in good condition. Very slow to drive and it was dirty from drive side. Back trailer was clean. Thanks!!

RANJANA K. 
Rating:
4.0

The person working was more worried about the phone conversation he was having (planning his night), than he was helping me.

EDWARD D. 
Rating:
3.0

Truck provided was dirty from the outside. It also had a dent & scratches in the front compared to the other trucks available, that were clean and undamaged.

Dixy C. 
Rating:
3.0

Only if they had better choices. The 15' truck had no fuel in it, the knobs were broken you couldn't adjust air, etc. , missing knobs...

NICHOLAS K. 
Rating:
4.0

I hated having to send my license information over the Internet. It's completely unsafe. I have never given out that info online and in order to get this rental I had to do it. Complete garbage.

Nelson M. 
Rating:
5.0

I like decker Dr store the guy was real help full in all ? At time of return

JOSHUA J. 
Rating:
1.0

I had one pick up location and then when I arrived to the location Uhaul had changed my location which is very upsetting.!

Angie A. 
Rating:
5.0

Miss Jennifer extremely friendly thank you very much

Adwar D. 
Rating:
5.0

Very friendly staff. Excellent customer service.

Lashunda M. 
Rating:
5.0

The person who rent it to us was very pleased and nice.

Roberto P. 
Rating:
5.0

They were very friendly and helpful.

William W. 
Rating:
5.0

Alex is so helpful and nice.

LaToya G. 
Rating:
5.0

Very polite staff.positive experience!

Nathan T. 
Rating:
4.0

The trailer wheel hubs were very rusty, the trailer actually had damage on front end that was not in photo check in. The guy didn't make sure we had the right connections for electrical.

Richard D. 
Rating:
3.0

Better customer relationship skills

Eric B. 
Rating:
5.0

The service was excellent. Was treated with a smile just continue doing a good job in day and day out. Continue treating everybody with respect just like we were treated.

Rafael D. 
Rating:
5.0

If your trailer is not adapted for 7 prong, then the rental should come with an adapter free of charge. Not only does the customer have to pay for the trailer rental, they also have to spend another$40 to purchase an adapter before even being able to tow the trailer off the lot. Or even charge a deposit, or rental fee for use of an adapter, then if the customer doesn't return it, then charge full fee for the adapter.

roshun F. 
Rating:
1.0

I was way overcharged, the office smelled of stale smoke. I was charged for 2 Dolly's when I only rented 1! They put one in the uhaul and one was in there we made sure not to touch as it was zip tied and remained that way so they knew we didn't use it! I only had the uhaul for 1 and a half days. So I should of been charged for 2 days but yet I was charged for 3.

Makaila G. 
Rating:
5.0

Gentleman at the front desk was very fast and thorough. Answered all questions I had with ease.

Alejandro V. 
Rating:
5.0

Jennifer & Louis were super nice and helpful. We liked them a lot.

Esther M. 
Rating:
5.0

Great customer service always

Jazmin T. 
Rating:
5.0

Nothing at all!

destiny C. 
No reviews have been submitted for this location.

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