Make sure the back of the truck is cleaned out. It had dirt and grass all in it. Also, I was given 67 miles and the map showed a different location for my home address for some reason. I went â€œ10 miles overâ€ even though I went straight to my home and then to drop the uhaul off. Then had to pay for mileage.Quinn B.
Moving Truck Rental in Beaumont, TX at Royal Food Mart
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Beaumont, TX 77707
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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great serviceSHERIKA W.
The truck when drjohn M.
I was expecting to be at the U Haul main location not some sub sub locationFRANKIE L.
The gentleman at this location was MOST HELPFUL. I had been hunting a place to drop off the trailer (LONG STORY THERE). When I called him I explained my situation and he said he was NOT supposed to take trailers but due to my circumstance he would help me. I HIGHLY recommend this man for going out of his way to help me. My apologies that I did not get his name.Charles G.
Charged me from Feb 2nd through Feb 17th, even though the Uhaul truck was returned and sitting in their parking lot since Feb 5th.Samuel D.
Better customer service. When i got to the rental place, my truck had been rented to someone else. I had to wait over an hour for someone to return their rental, once the rental got there the rep didn't not know how to get through the computer system, so i waited over an hour again for him to figure out how to complete the transaction. The process to get the truck was flat out ridiculous and time consuming.Brittany G.
Better customer serviceBrittany O.
There was one person working two businesses at this location. It took me an hour and a half to go through paperwork to rent the truck because the worker had to keep checking out other customers for his food mart business. Extremely unprofessional. I will never use this location ever again.Michael W.
Very sketchy area. Was approached by druggie asking for money (several of us were approached) seemed like a big transient area but not sure. Parking lot was undesirable due to large Pot holes and holding water from slight rainfall.Brandy B.
Very unprofessional. Clerk in the store asked a random customer to go and inspect the truck. A person who didn't work for Royal Food Mart or U-haul. I would not use that location again.Alexandria C.
Truck was filthy and had been smoked in. Nothing on the truck was cleaned out from the previous people. The place I originally reserved a truck from that was supposed to be open was closed when we got there. Went to the second place and the service was beyond horrible. It took an hour if not longer to get me a truck from them due to guy being distracted by other people and stopping with me to go handle them. If there were a negative rating this place would get itKristin S.
Drop of location is very good helpful people thereMitchell H.
Was helpful and explained things the other store didn't.jeanette B.
This is a convient store with one person working. I had to wait in between him waiting on customer. He needs more training on the uhaul system. He added extra stuff to my cost that I had already decided I didn't want when I reserved the uhaul online. I had to call 1-800 number and pay her over the phone with my credit card. The gas was not what the contract said. And the truck had dried mud all over the floor. When I showed him. He said he had nothing to do with that. I told him I was going to call uhaul. He said â€œcall themâ€, and went back in the store. The whole process took me 2 hours! I didn't origanally pick this location, uhaul changed my pickup location and sent me a text.freda J.
My drop off location was Freeport TexasMichael S.
Put a sign up that says UHaul rental because I passed it. The customer service representatives were excellent!!Darlene B.
The location doesnt have any UHual sign so it was kind of difficult to know that was the drop off place.Alexis H.