Truck reserved for 9:00 am, arrived and there were no keys for truck. Had movers ready to put furniture on truck and had to wait 3 hours for one of us to drive approximately 30 miles each way to get key for truck we had reserved. U-Haul location was dirt and messey, was told the would be a $50.00 credit but did not receive, mileage was not correct and I was charged $75 extra dollars. Would love to talk to someone about my experience. 575-649-2795
CRISTIAN C
Damacios Chili Shack
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Belen, NM 87002
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I was unaware that there was a mileage limit on the rental. I probably should have read the rental agreement discloser closer to find the mileage limit, that’s on me. It would be helpful for the renting facility to let the customer know about the limit. Overall very happy!
Kenneth MNice & Professional. Cost wasn't horrible.
Becky CEasy in and out both picking up and dropping off. No trouble at all
Dawn MHave the business open at the correct time. Not the business I wanted to get the truck to start with. My place didn't have one avaiible. Showed up early for my appt. Business was closed, called number on door. Said to call an emergency number. Did that, spoke to business owner, He called his employee, no answer, So He said he would be on his way. 45 mins later he showed up. Then had computer issues. Finally got the truck about an hour or so later.Another truck came in and also had to wait, Other than the initial getting the truck. The rest of the experience was good.
Joan S