This location was not where I made the reservation for. U-Haul changed stating the location I chose did have a truck for me. Then I had to drive almost 30 minutes away from my house and passed 2 different U-Haul locations to pick up my truck. It begs the question, why do you even bother to take reservations?Hayes T.
Advantage Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Belleville, IL 62220
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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Dropped truck off at 2pm Sunday was credited with dropping off Monday morning followed procedure on phone on site.Micheal W.
U-Haul's customer service needs improvement. I've rented trailers and dollies 5 different times from your company. Didn't get my military discount and was unable to pick-up at my preferred location. Had to go to another town. Had to put air in tires and oil pivot points.Daniel C.
Better signage to help show where the drop off location is atDakota G.