Parking was across a busier intersection than box drop off so it was a little cinfusing
Heidi K
Bellevue BP
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bellevue, NE 68005
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- 3.0 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkThe fuel was under 3/4 when I picked it up. I drove 23.7 miles, so not-surprisingly, the fuel was much lower than when I picked it up (I have pics). But I was charged $53 for 10 gallons of fuel. The gal at the place I picked the truck up at made it clear it wasn’t her fault and there was nothing she could do but text her “U-Haul Contact”, who would get in touch with me to give me a refund. That never happened. They advertise a truck rental for $29.95 - don’t believe it! It cost me $100 more than that.
Leonard JGreat customer service and reasonable price. I had a very good experience with this location.
aaron bnot bait and switch I was promised one price and it was increase $60 because they switched the drop off location (a few miles difference - Bellevue from Omaha) and when I requested this be corrected I was told repeatedly that sorry you signed the contract, which said bellevue at the bottom not to mention a broken AC that was not compensated for because I wasn't willing to sit on the side of the road for an undetermined amount of time, when I had a deadline to get home the contract also says I dropped it offe the next day when I dropped it off that afternoon as soon as I got home and unloaded my cargo unfortunately I will not EVER be using Uhaul again, due to this this service and treatment, inaccuracies, and shady maneuvering thanks
Erik LI’m so sad we had such a bad experience, renting a U-Haul. This was our first time we had issues when we got to the Bellevue location. The cab was unlocked. There was a horrible odor. The back of the truck was unlocked and we thought it was weird we could not lock it with our stuff in it. When we dropped it off, I tried to explain, but I know it’s not the guys that helps fault. Very disappointed with how much we spent.
Tanya M