SCREW THE AI NONSENSE WITH THE APP AND WEBSITE. It was extremely difficut to get a clear shot of the truck, just let us rent it. Yeesh.. SCREW THE GEOLOCATION REQUIREMENTS. I had to call in my friend so I could use their phone since your app wouldn't work with my phone to tell where I was. And calling customer support was no help because they couldn't manually override anything to let me get the truck. Very frustrating series of events. I won't be using Uhaul in the future.
Kisdon R
Bellingham Heated Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bellingham, WA 98225
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Same as above. We had exceptional service from the staff and management and would highly recommend U-Haul for any and all moving needs. Regards, Mike
MICHAEL RThe manager was very efficient and helpful in getting us our van. Would use this location again in the future.
Kai ASuper easy to understand process
Dylan RWilly the guy managing U-Haul was very defensive and a dismissive of he was asked a question. He overcharged me on the mileage, said I can’t check you out or give final printout because another person will check out truck this afternoon and you’ll be emailed final amount. I said, No that’s not acceptable I have a right to know what is being charged to my credit card. He then got up and said he would do it now meaning check truck back in - he took forever and we were left standing while he sat in driver seat in truck kept it running and after 5-10 mins I went to driver’s side and said I would appreciate knowing how long this is going to take. He was sooooo rude and just said I’m processing it. I then said can I have the number to call U-Haul, which I did and Sean was very helpful and then offered me the Area Manager, Alex’s phone number that I am going to call. Respectfully,
Marie K