The agent spoke rudely to me for not parking the u haul at the right parking spot. He claims that I was provided the keys and the map for parking in person while I collected the keys from the box outside the facility. I parked it wrong location and I am liable for a fine of $100, but I see a charge or $200 on my card. My rental was $61 and with fine I would be paying $100. But i was charged $200
Sreeharsha R
Bentonville U Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bentonville, AR 72712
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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This is an excellent U-Haul location. Employees are great to work with unlike your U-Haul location in Oakland Tn. I will never step foot in that location again.
WILLIAM SHarley was super helpful and kind! 5***** Customer Service
PAOLO PTwo guys at the site unhooked the trailer for me. I drove up and drove away.
JEREMY FI spent a lot of money to rent the truck, and spent 2 days driving. Had been very busy and was exhausted. I returned the truck under mileage and with the appropriate gas filled. I overlooked a few boxes left in the truck. Broken down, just used as padding. I was charged $109.50 for a trash removal fee for those boxes. I gladly would’ve tossed those in the dumpster myself if knew I was gonna be charged for it. Seems a steep price to toss a few pieces of cardboard in the dumpster. I was not happy about that charge and I did a request a refund.
Daniel B